Frequently Asked Questions



What is Wonder Box?

What's inside the box?

How much does Wonder box cost?

I'm having trouble accessing my account.


How do I update my method of payment?

What is the process from start to finish?

How do I cancel my subscription?


What should I do about misplaced or damaged products?

How can I find out what is in my Wonder box prior to shipping?

Do I have to subscribe to order single bows?


When will I be charged?

Will I have to order each month?

Are previous boxes available for sale?


Do I have to pay extra for shipping?

What is the deadline for address changes?

When can I expect my Wonder box subscription?

How can I track my order?

I have not received my bows yet, please help.


How can I purchase as a gift?

Will I be notified when the gift subscription has shipped?

What happens once the gift subscription expires?


What is your turnaround time?

How much is shipping?

Do you offer any discounts?

Will my package be replaced if lost or stolen?

What is your return/exchange policy?

Am I able to add to my order or change something?